The Ins and Outs of Outsourcing Your Cleaning
Wednesday, September 21st, 2011National cuts in government funding for that public services, trickling down through our local councils, has left many sectors feeling the pinch. It has resulted in vital services, once supplied by the council, becoming down to the person sector in question. For a lot of, outsourcing these services to specialist companies has become the best answer.
Tyneside schools really are a prominent illustration of this; alternative arrangements for cleaners needed to be found once the council gave intent to get rid of this service in April. Instead of having in-house cleaners, many opted to use the expertise of cleaning companies.
Barry Sleightholme, a national cleaning company’s Business Development Manager, did closely with a few of these local schools to provide them with new cleaning services. He explains why outsourcing cleaning has become a viable selection for these services.
Do you know the benefits of outsourcing cleaning?
The primary benefit is you are releasing your cleaning department to a different company, who is professionally capable of provide you with everything you need. You may expect a high level of delivery, quality, and uniformity with a contractor’s service. Alongside this, every issue surrounding this department becomes your contractor’s responsibility. This could include any staffing issues, the conventional of cleaning, the procurement of products and supplies and the organisation of the whole operation. With another person taking responsibility its these tasks, both you and your staff can focus on other duties.
Won’t the quality of work decrease?
The quality is more likely to improve when you outsource your cleaning. Contractors promise a great result, that they then go to great lengths to keep. They ensure monthly site inspections in the area manager, who makes certain that the cleaning reaches the greatest standard possible.
It’s also el born area manager’s job to reply to any concerns or feedback you’ve, so you have direct contact with them all the time. When talking to the schools we worked with, we found that they preferred this instant connection with the organization, as they discovered that queries they’d with public sector cleaners needed to travel through numerous official channels before these were answered. Through direct contact, any difficulties with staff or damaged equipment can be resolved immediately through a phone call, which keeps the standards at a consistent level.
Will the cleaning staff I currently employ be out of a job?
No, they’ll instead become employees of the cleaning contractors you outsource to. There are laws in place to protect them from loosing their jobs, or any of their employment rights, if you opt to outsource.
TUPE Regulations, Transfer of Undertakings (Protection of Employment) have been in place to protect their rights. This law states that employees’ contracts and job titles ought not to be altered at all should you hire a contractor to run the department they work in. The contractor must duplicate the employee’s contract exactly and everything the same. For example, when we worked with the colleges, many of the cleaners previously worked for that council, and had benefits which were unique to the public sector. When we became their employers, we duplicated these job benefits entirely.